Split of responsibilities regarding shipping
Depending on agreed incoterm responsibilities are split as described below
General requirements on submitting invoices/credit notes
Compliance with the following requirements will enable faster processing of invoices and credit notes.
Use English or dual language (English + local language)
Always indicate a contact email address on every invoice and credit note Documents should be typed and not hand-written
Invoice lines should follow the same sequence as on our purchase order Your invoice shall not be issued prior to the actual date of delivery
Your supplier code as shown on the Vestas purchase order Prepayment is as a main rule not a possibility
For item transactions invoice shall contain following information:
Shipper (including company registration number
Consignee (including company registration number)
Description of goods (a Text Customs can read/understand)
Country of origin
Total Unit weight
Total Gross weight
Packing list requirements for item deliveries
Packing lists shall contain below info in English:
Pick up address
Dimension and weight for each box, pallet, crate
What is inside each box, pallet, crate
Each box, pallet, crate should be marked with a no. 1 – 2 – 3 etc.
Which box, pallet, crate has been packed in each container.
Mandatory requirements to avoid delayed payment of invoices
Non-compliance with the following requirements will result in delayed payment of your invoices.
Weight and commodity code for each item for suppliers must be communicated to Vestas contact person in an order confirmation.
Environmental, freight, packaging and pallet costs should be added to the order confirmation as separate lines (Only if they are not already included in the item price) so purchasers can update the PO before the full invoice arrives.
Send proforma invoice (only relevant for rental of goods/sub-contractors) to purchasing stakeholders so they can update the PO prior to sending the full invoice
If you have several invoices per PO per month, send the invoices altogether at the end of the month.
Your invoice shall comply with any country mandatory legislation (for more information please click here) Incoterm on invoice should reflect the incoterm as shown on the Vestas purchase order.
PO number and Attention must be added on all the goods/deliveries being sent to sites for easier recognition i.e. easier goods receipts We need supporting documents like a delivery note if you submit the invoice 3 months after date of delivery, so we can track the order.
Mandatory requirements to avoid rejection of invoices
If your invoice does not comply with these requirements it will be rejected and returned to you, or the payment delayed. If your invoice is rejected, you will be required to resubmit a corrected invoice with a new invoice date.
Purchase Orders are the required transaction method with Vestas. Please ensure that you request a formal Purchase Order from your Vestas contact. Please ensure that any and all agreed changes to the order are reflected in an updated purchase order from your Vestas contact person (Purchaser).
Your invoice shall only correspond to one purchase order number
Your invoice shall indicate VAT, sales tax, GST or other tax amounts as a separate line item from the total invoice amount
Header shall clearly indicate the following:
Purchase order number
“INVOICE” clearly in large letters in the header, or local language equivalent
Supplier company name, address and VAT registration number
Payment term should match the payment term on our purchase order
Vestas ordering company address and VAT number exactly as on the Vestas purchase order
Invoice number & date of issue, (if your invoice was previously rejected, the date of resubmission)
Invoice currency shall match the currency on our purchase order
Item lines shall
Match the description, prices, and be referenced to the corresponding lines on the Vestas purchase order and to Vestas materials numbers (where applicable).
Mandatory requirements for credit notes
Indicate “FULL CREDIT NOTE” or “PARTIAL CREDIT NOTE” clearly in large letters in the header
Always indicate the contact person on the credit note
If the credit note is fully or partially cancelling an invoice already issued, it shall be referenced to your original invoice and, where applicable, to the Vestas purchase order.
For any changes to the invoice, e.g. price or quantity difference, please send a credit note for the full amount of the original invoice followed by a new, corrected invoice. If this is not possible due to country specific requirements – please send a partial cancelation
Your credit note shall not span multiple invoices
Mandatory requirements on format of invoices/credit notes
Suppliers shall send invoices and credit notes electronically to invoicesOFS@vestas.com. Only in the case that local country requirements prohibit an emailed invoice, should a hardcopy invoice be submitted instead.
To ensure that your invoice is recognized by our scanning system and can be processed accordingly, please ensure that it complies with the following rules.Invoices that do not comply will be rejected automatically and will lead to delayed payment.
Invoices and credit notes must be in PDF – ZIP files will be rejected.
Each PDF file shall contain only 1 invoice/credit note
Do not send proforma invoices to invoice mailboxes
Additional information, back up documentation or special instructions must be included within the invoice itself and not in the email body
Do not submit an invoice more than once
Purchase order reference numbers shall always be typed and never hand-written
Any stamps required to comply with local requirement shall be made on a free/clear space
If the invoice spans multiple pages, there shall not be any other documents in between the invoice pages (such as conditions of sale)
If a hardcopy invoice is required due to local legislation, it should be sent to:
Vestas Offshore Wind A/S
Dusager 4, 8200 Aarhus N, Denmark
Statement of Accounts
Suppliers should send a monthly statement of account as of the last day of the month to facilitate reconciliation of accounts. For requests related to Statement of Account already sent, please send an email to APquestions@vestas.com.
Resolving invoice or payment issues
Before contacting Vestas, we request you first check the following:
Is the payment term on your invoice as shown on the Vestas purchase order?
Have the goods / services been delivered?
Is the invoice in the correct format?
Refer to the PO number
Raising an Email
We aim to reply to all Emails within 2 business days from the received date. The email address is: APquestions@vestas.com
We encourage you to provide the following supporting documents to speed up the resolution of the incident:
Copy of the Vestas purchase order
Proof of delivery such as delivery note / bill of lading signed or stamped by an authorized person A time registration or service receipt signed and dated by an authorized person
Monthly statement of account as of the last day of the month
Payments & bank details
Vestas standard payment is current month + 60 days + 5 days and we pay on the 1 (first), 5 (fifth) and 15 (fifteenth) business day of the month. If the payment date falls on a non-working day, the following working day will be effective. Please ensure that you communicate any changes to your company’s payment details and contact person to your Vestas contact person in advance. Please provide the bank details on the invoice. If payment term is current month + 5 days (4005) invoice should be in Vestas’ hand before the 10th of the current month.
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